Account Manager, Strategic

Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Team Atlassian is continuing to lead investments focused on developing our largest, most strategic customers. We partner with 82% of the Fortune 500 and work with teams at IBM, Tesla, Dish, Lufthansa and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realise value across our solutions. We believe in the Atlassian values and want to use them as our compass in always refining and optimising our go-to-market model. Our Account Management team is comprised of proactive and empathic account managers that own retention and accelerates expansion of Atlassian's core products and services, contributing to the transformation of our largest Enterprise customers worldwide. You will deliver high customer retention rates, proactively engaging on expansion opportunities, and leading opportunities throughout the customer lifecycle. You will report to the Manager, Strategic Account Management APAC.

More about you We are looking for a team player who can adapt rapidly to changing events and handle the complexity and detail orientation that comes with large strategic accounts. Also, you need to be experienced in balancing multiple opportunities concurrently. You show excellence in discovery with the ability to engage with curiosity to identify opportunities for expansion. You embrace and demonstrate our company’s values by advocating for the customer's interests, solving complex problems, influencing outcomes, and aligning with Atlassian's strategy. You have a proven track record of achieving revenue targets and accelerating expansion within your owned book of business. What You Will Do: