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AGM - National Accounts at Vodafone Idea Ltd. — Mumbai | MNCNaukri

Vodafone Idea Ltd.

AGM - National Accounts

Location Mumbai, IN
Experience 8+ yrs
Job type Full-time
Posted 10 Oct 2026

Apply on Official Website →WhatsApp

You will be taken to Vodafone Idea Ltd.’s own careers page to apply. Job ID 857707501.

Job description

Role

National Account Manager

Band

M2

Location

Mumbai

Job Purpose

To manage the National customer relationship for Mumbai HQ accounts

Build Relationship with the Key Buying centre ( C- Levels) to influence deals Nationally

Drive profitable revenue growth

Deliver the best in class customer experience to our customers

Ring fencing customer base, acquiring new customers.

Increased market share from integrated product, service, mobile solution offerings, and fixed data product, WAN, LAN, SIP, WiFi, Data centre, IOT etc

Key Result Areas/Accountabilities

Revenue and New business

Deliver Revenue / TCV growth target in line with the DB

Create opportunities for participation in Large deals

C – Level Customer stakeholder engagement and escalation contact for all customer experience

Engagement with various stakeholders to deliver the revenue growth for strategic accounts

Create opportunities with focus on products as IPVPN, Cloud & Hosting, SD- WAN, MPLS, IOT, Fixed Voice, Mobility, etc

Drive Digital Workshops with cross functional teams of customer

Engagement

Own multi touch points and engagements in Customer organisation and internally

Expand the buying centre and engage with multiple contacts ( not limiting to Procurement, IT, Admin)

Engage cross functionally to deliver a quality experience to the Customer

Manage virtual teams including delivery, solution, service, collections

Ensure governance of QBR’s and other reviews with customer

Develop deep understanding of the customer telecom spend and our Share of Wallet (SOW).

Process Management

Build discipline of usage of internal tools like 1SF/ ESMS as appropriate and maintain forecast accuracy

Adherence of sales processes including tariff approvals, Bid management, order management, A/c enlistment etc.

Ensure correct forecasting and commits as per DB target

Maintain at least 4X funnel (X being DB Target)

Core Competencies, Knowledge, Experience

Competencies

Experience in managing global and a track record of global accounts/ enterprise solution selling

Experience in complex change management and operating in a matrix, fast moving and technical environment.

Experience in working in multi-cultural environment ability to manage an international and distributed team.

Team player, strong influence and relationship management skills, customer centric.

Strong communication and decision making skills– ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments

Knowledge

Good knowledge of mobility, fixed and other communication technologies, technical sales background preferable.

Preferably worked with IT/ ITES/ BPO organizations

Learning

To learn new products and services so as to be updated with the Customer needs and market trends

Apply the learning in own Customer scenario

Must have technical / professional qualifications

MBA with Engineering background

Sales and cross functional work Experience of more than 8+Years

Strong Leadership Skills

Apply on Official Website →

Applications are made on Vodafone Idea Ltd.’s official website.

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