Amenities Manager, Director, Facilities Amenities

We're seeking someone to join our team as an Amenities Manager to lead the delivery and continuous evolution of workplace amenities across Bengaluru, creating a first-class employee and guest experience through strong operational leadership, innovation and partnership.

In the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while optimizing the value of our sourcing and third-party lifecycle to enable the Firm to do-and-win business. This is a Director level position within the Facilities Amenities team.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role: · Lead end-to-end delivery of Bengaluru amenities services, ensuring a consistent, first-class employee, guest and VIP experience. · Oversee the Bengaluru fitness and wellbeing offering, including fitness center operations, membership administration, service-partner performance and the overall employee experience. · Provide strong operational governance across service partners, driving performance against agreed service standards, KPIs and commercial objectives. · Build trusted relationships with senior stakeholders, business partners and vendors, proactively addressing service needs, risks and opportunities. · Lead operational readiness and execution for workplace projects, events and service changes, coordinating effectively across internal teams and external partners. · Use employee feedback, operational data and performance insights to identify trends, improve services and drive measurable business outcomes. · Champion continuous improvement and the responsible adoption of Firm-approved technology and AI tools to enhance efficiency, decision-making and the workplace experience.