Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Infrastructure Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues that arise across various components of essential business systems. You will engage in continuous monitoring and troubleshooting to ensure smooth operation and minimal disruption. Your role requires a proactive approach to identifying potential problems before they impact business functions, collaborating with different teams to maintain system stability and performance throughout the day.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure timely resolution of system issues and enhance overall system reliability.
• Document and communicate findings and solutions clearly to support knowledge sharing within the team.
• Assist junior team members by providing guidance and support to foster their professional growth.

Professional & Technical Skills: