You will be taken to Accenture’s own careers page to apply. Job ID ATCI-5694516-S2064611.
Job description
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Application Packaging Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.
Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure seamless application support and issue resolution.
Document troubleshooting steps and solutions to build a knowledge base for future reference.
Assist junior team members by sharing knowledge and providing guidance on application support processes.
Continuously monitor application performance and proactively identify potential risks or bottlenecks.
Professional & Technical Skills:
Must To Have Skills: Proficiency in Application Packaging.
Experience with software deployment tools and packaging standards.
Strong problem-solving skills to analyze and resolve application-related issues.
Familiarity with operating system environments and their impact on application behavior.
Ability to work with configuration management and version control systems.
Good communication skills to effectively collaborate with technical and non-technical stakeholders.
Additional Information:
The candidate should have minimum 3 years of experience in Application Packaging.
This position is based at our Mumbai office.
A 15 years full time education is required.
15 years full time education
About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
