Assistant Manager - IT

JOB SUMMARY

Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.

CANDIDATE PROFILE

Education and Experience

• Hotel or Hospitality Management education, awareness of global hospitality technology trends. Experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 3 years in an Associate Supervisory role.

OR

• Bachelor’s degree level or equivalent. Minimum 2 years project management experience. Proven negotiation skills.

CORE WORK ACTIVITIES

General

• Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.

• Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.