Assistant Manager - Outlet

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

• Ensures guests are well looked after, from the moment they arrive to the time they leave
• Enquires whether guests are satisfied throughout the meal
• Offers attentive service to guests, adapting to any constraints
• Establishes good relations with guests, offering advice and fostering customer loyalty
• Takes part in inventories and manages stocks under his/her responsibility
• Increases revenue for the point of sale through additional sales techniques
• Prepares and analyses financial reports/results and implements corrective actions as necessary
• Manages the outlet cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
• Ensures strict adherence to Outlet Internal bill settlement policy, as per the company/hotel guidelines.
• Organizes the work for the team, including the need to multi-skill in employees for job requirements