Assistant Manager - Revival - Mumbai (Intellion Sqaure - HO)

Role: Outbound caller

Designation: Assistant Manager

Experience: 2 years + in outbound calling

Work Location: Goregaon (East), Mumbai

Education: Graduate

Responsibilities

• Meet targets on Revival business, productivity and quality
• Make Outbound call to customers to revive the

existing insurance policy by connecting with the customer to pay the outstanding premium

• Provide complete and correct information on the product

purchased by the customer, if asked by the customer

• Ensure customer “delight” and consistent service experience, including

successful receipt of customer premium payment

• Adherence to Information security guidelines & quality

process norms

Desired profile

• Maintain

a professional behavior with the customer throughout the Revival calling process

• Good

communication skills

• Good

convincing skills