Assistant Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Job Summary The Billing Assistant Manager provides supervision and oversight of the billing function. They also proactively process all billing transactions in coordination with their assigned primary billers utilizing the most effective and efficient procedures and systems to facilitate the timely billing for services delivered by the firm in accordance with Firm policies. This position assists billers in resolving complex billing issues and trains billing staff and external client servers on the billing system, process, and procedures.

Essential Duties Complex professional billing duties include but are not limited to:

• Initiate and complete complex billing tasks in accordance with all professional billing expectations for assigned primary billers.
• Review and approve negative billing adjustments as well as coach employees when errors or training opportunities are identified.
• Demonstrates in-depth problem-solving skills by performing research and analysis on complex billing issues.

Reporting & Analysis duties may include but are not limited to: