Assistant - Operations

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• Patient Coordination: Guide patients through the sequence of tests, lab work, and medical procedures during their visit.

• Appointment Scheduling: Book, reschedule, and manage health checkup packages according to patient or corporate requirements.

• Inter-Departmental Liaison: Coordinate smoothly with laboratories, radiology, cardiology, nursing, and consultant doctors to avoid delays.

• Report Compilation: Collect, verify, and track diagnostic and lab reports to ensure timely delivery to patients.

• Customer Support: Answer patient queries, manage wait times, and deliver a smooth, high-satisfaction service experience—especially for VIP or corporate clients.

• Documentation & Records: Maintain accurate digital or physical records of patient health profiles and testing history.