Assistant Vice President, Branch Manager, Consumer Banking Group

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose

• Drive overall business of the branch by ensuring exceptional customer service, proactive sales environment, seamless back-office operations and overall profitable branch
• Enhance existing relationships with customers and build new relationships to increase the customer base
• Ensure compliance with all applicable external and internal regulations and guidelines

Key Accountabilities

• Drive implementation of the overall Bank strategy at branch level (asset and liability, marketing, sales, operations) in consultation with the Cluster Head
• Develop and implement branch specific marketing & communication strategies to build DBS brand and to achieve branch targets
• Owner of Branch P&L, Cascade the branch scorecard to branch and sales employees to ensure achievement of targets
• Develop and ensure adherence to the operating budget for the branch in line with the corporate and regional budget