R1 RCM

Associate Analyst

You will be taken to the employer’s own careers page to apply.

Job details

Interact with the US health insurance companies (Customer Care Team)
60%+ Calling will be involved, should be open to Voice based work.
Would secure relevant information of Health Insurance of the patient.
Work on Websites or Applications to perform the activity as per the SOP.
Would be working in 6pm to 3 am & 9pm to 6am IST, Supporting US operations
Should be Open to Learn & adapt as per the changing needs of the process
Will have to go thru ongoing Trainings (for performance / process needs)
Should be flexible to be moved across the processes assigned by the Manager (Cater to ongoing process requirements)
Will have to work as per the prescribed KPI`s / Targets assigned by the Process Manager
Maintain compliance with all company policies and procedures
Ensure - Non Disclosure of any PHI.

Education and/or Work Experience Requirements:

Excellent verbal and written communication skills, effectively communicate with internal and external customers
Excellent computer proficiency (Open Office, MS Office – Word, Excel and Outlook)
Must have proven track record of performance in previous assignment.
Must be able to work under pressure and meet deadlines
Maintaining a positive attitude and providing exemplary customer service