Associate | Counsellor | Vernacular

Experience

• 2 or more years of prior experience working as a Ed-Tech Counsellor.

Job Description

• Maintain the target metrics by converting prospective students into confirmed admission and succeed in achieving the performance goals.
• Coordination with team for upcoming programs, admission tests, schemes and other offers.
• Maintain regular communication with students, parents to understand their requirements and improve the student satisfaction by gaining knowledge about PW’s different products
• Collection of payments and maintain all the data of registration forms, receipt etc.
• Support parents throughout the admission process by answering their queries and helping them to complete the required documents.
• Explain about admission procedures and courses offered to the prospective students and their parents through phone calls, emails and face to face meetings.
• To Ensure all the ERP Entries is completed at the end of the day.
• To Ensure calling to absentee students has been done on regular basis.
• You are responsible for the refund & transfer process of your respective center and will take follow up till the process complete.
• Work closely with student support cell and help in addressing the students issues
• Calling to irregular students - absentees or other campaigns.