You will be taken to MSD’s own careers page to apply. Job ID R420344.
Job description
Job Description
Associate Director, Clinical Research Associate Manager
This role will be key to ensure strong monitoring in our clinical trials. Under the oversight of the CRD or Head of Site Management and Monitoring, the person is responsible to manage a team of 6-14 CRAs and to ensure excellent study and site performance with strict adherence to local regulations, company SOPs and ICH GCP.
As line manager the role is critical to continuously develop key talents by providing training, support and mentoring to the CRAs and properly manage situation of low or non-performance.
The role will work at country level with other local stakeholder e.g. CRM to ensure alignment and development of the country capabilities. The role will collaborate with country PLMs to ensure alignment across all monitoring functions. The person contributes to HQ capacity/resource planning activities to ensure efficient allocation of resources and work.
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Responsibilities include, but are not limited to:
Work allocation, staff development and performance appraisal.
Provides input for capacity planning, including reporting of current manpower and forecasting of CRA capacity and needs, to provide efficient use of resources.
Work with CRAs, PLMS and other functions to ensure consistency of processes and protocol implementation across the country, to reduce variability and provide predictability.
Interacts with sites as needed to resolve site or CRA operational issues to meet commitments in a timely manner in coordination with the study CRM.
Attend local Investigator Meetings if requested to.
Interface with GCTO partners on clinical trial execution.
Escalates site performance issues to CRM and Clinical Research Director CRD.
People and Resource Management:
o Manage CRA – career development, performance reviews, etc., including addressing low-performance situations, and taking appropriate actions. o Support and resolve escalation of issues from CRAs. o Liaise with local HR and finance functions as required. o Contribute to HQ capacity/resource planning activities to ensure efficient allocation of resources and work. Manage local conflicts between resource and work. o Provides training, support and mentoring to the CRA to ensure continuous development. o Ensures CRA compliance to corporate policies, procedures and quality standards
Qualification : Masters in science, Master's in Pharmacology/.Pharmacy/ Clinical Research
CORE Competency Expectations
Ability to work independently and in a team environment
Excellent people management, time management, project management and organizational
skills
History of strong performance
Skills and judgment required to be a good steward/decision maker for the company
Fluent in Local Language and business proficient in English (verbal and written)
Excellent working knowledge of all applicable ICH/GCP regulations and Good
Documentation Practices and ability to work within these guidelines
Expertise in and excellent working knowledge of core trial management systems and tools
Behavioral Competency Expectations
High emotional intelligence
Strong leadership skills with proven success in people management
Excellent interpersonal and communication skills, conflict management
Demonstrated ability to build relationships and to communicate effectively with external
customers (e.g. sites and investigators)
Influencing skills
Additional location(s) Compensation Information
Required Skills: Adaptability, Adaptability, Career Planning, Clinical Research, Clinical Research Management, Clinical Trial Documentation, Clinical Trial Management, Clinical Trial Planning, Clinical Trials Monitoring, Clinical Trials Operations, Cross-Cultural Awareness, Decision Making, Ethical Standards, Global Coordination, Good Clinical Practice (GCP), Liaison Work, Line Management, Oncology Trials, On Site Management, People Leadership, Performance Feedback, Policy Compliance, Procedure Adherence, Process Alignment, Process Standardization {+ 7 more} Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status: Regular Relocation:
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements: Not Applicable Shift:
Valid Driving License
Hazardous Material(s)
Job Posting End Date: 10/22/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
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