Associate Director, Commercial AI – Tech Lead

Job Description

Associate Director — Commercial AI – Tech Lead, Digital Human Health

Job Description This role sits within the Commercial AI vertical of Digital Human Health (DHH), which is responsible for building and scaling AI capabilities across cross-functional teams and divisions. The team operates as an embedded strategic partner to the commercial organization, providing thought leadership and delivering AI-powered solutions to marketing and cross-functional stakeholders. It shapes demand by translating business priorities into scalable AI products and agent-driven solutions that enhance decision-making and drive measurable business impact.

Role Overview

As the Associate Director – Commercial AI Tech Lead, you will define and lead the technical vision, architecture, and engineering execution for AI and Agentic AI products supporting our company’s Commercial use cases in India. You will play a pivotal role in building and scaling enterprise-grade AI solutions, including LLM-powered and agent-based systems, from rapid prototyping through production deployment.You will establish robust engineering foundations, including reusable frameworks, SDKs, and best practices across LLMOps/MLOps, while ensuring governance, scalability, and compliance. This role requires close collaboration with commercial stakeholders, product and program leaders, enterprise architecture, and risk, security, and privacy teams to deliver impactful, business-aligned solutions.