You will be taken to DXC Technology’s own careers page to apply. Job ID 51576521.
Job description
Job Description: Essential Job Function: -
Analyse business systems and functions; assists in identifying client requirements and provides appropriate documentation for contract and pricing propositions.
Supervises the development of scope of services and requirements definitions. Assign, structures and supervises team deliverables to meet project schedules.
Serves as technical resource for client(s) and/or staff. Analyse, responds and resolves issues and assists in re-evaluating priorities.
Evaluates current, internal processes and maintains currency with industry trends and forecasts. Recommends approved modifications and/or new processes to maintain competitiveness in the industry.
Identifies additional product/services opportunities in client organization and follows up with business development team.
Recommends and/or initiates the selection and hiring of employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and make recommendations for personnel actions. Makes recommendations for salary increase transfers and terminations to manager.
Works in conjunction with the business development team in representing company's outsourcing capabilities to potential clients. Accompanies sales team to client sites, aids in pre-sale inquiries and assists in client evaluation.
Education Qualification: -
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business administration, information technology, computer technology or related field preferred
Work Experience & Key Competencies: -
People Management experience is must.
Eight or more years of business process outsourcing, consulting, or systems implementation experience
Two or more years of leadership experience
Experience working with business processes
Experience working with information technology applications and infrastructure
Experience working with application delivery, management structures and reporting procedures
Experience working with integrating applications
UK Insurance Experience would be an advantage
Should be capable of:
Review and assess Business Requirements and Determine Scope of Project
Ensure Process Excellence
Drive and implement Process Automation
Estimate Resource Requirement and Recruit Resources as per requirement
SLA Management and Preparation of P&L
Client Co-ordination and Management and People Management
Ensure Business unit profitability
Prepare and maintain Daily, Weekly and Monthly reports
Ensure appropriate documentation preparation and control
Ensure adequate access control and compliance of ISMS Policy
Conduct Project Management Reviews and Analysis
Organize Training for new recruits and continual Process Refresher Training
Facilitate data for Senior Management Review
Contribute towards Business Development, where applicable
Managing & motivating the team towards a common goal and keep them focused
Engendering trust and commitment and build relationships with staff and clients
Ensuring ongoing coaching of team members and ensure personal development plans are in place for all team leaders and members
Managing the quality control process within the team, ensure adherence to quality concepts and drive a process of continuous improvement in quality
Other Skill Requirement: -
Presentation skills
Analytical and business process development skills
Communication skills
Human relations skills to select, develop, mentor, discipline and reward employees
Ability to define specific solutions within an abstract environment
Ability to develop and apply business and management consulting applications and services
Willingness to travel
Able to work in office environment
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