Associate Manager Contracts

Job Description: Position Summary The Associate Manager - Contracts is responsible for providing contractual, commercial, and risk management support for existing customer accounts throughout the contract lifecycle. This role partners closely with Client Partners, Client Success Managers, Delivery teams, Account Operations, Supply Chain, Security, Finance, and Legal stakeholders to support contract execution, amendments, renewals, governance, compliance awareness, and dispute avoidance. The role combines contract management expertise with leadership responsibilities, including mentoring team members, driving operational excellence, and supporting Contract Management function objectives.

Key Responsibilities Contract Lifecycle Management

• Draft, review, negotiate, and manage a broad range of contractual documents under existing customer agreements, including: Amendments Addenda Extensions Renewals Change requests Local Service Agreements (LSAs) Local Country Agreements (LCAs) Information Security Addenda Data Processing Agreements Novation and assignment agreements
• Review Statements of Work (SOWs), change requests, solution packs, and related contractual documentation for consistency with governing agreements and commercial requirements.