NielsenIQ
Associate Manager
- Location Gurgaon, HR, in
- Experience 4-5 yrs
- Job type Full-time
- Posted 12 Oct 2026
- Qualification Master's / Bachelor's
You will be taken to NielsenIQ’s own careers page to apply. Job ID 744000154990659.
Job description
You will act as the primary point of contact between operations and internal client services, driving operational design, delivery, and continuous improvement. This role ensures high-quality, timely client deliverables, operational excellence, and team engagement while fostering innovation and automation. Key Responsibilities Client Solutioning & Stakeholder Management
- Serve as the front-facing contact for client operational queries, ensuring accurate and timely delivery.
- Collaborate with cross-functional teams to manage projects and deliver client commitments.
- Proactively communicate risks, delays, and solutions to stakeholders.
- Drive quality improvement initiatives (Root Cause Analysis, Operational Excellence programs).
Process Excellence & Automation
- Define, document, and monitor processes, ensuring compliance and continuous improvement.
- Identify automation opportunities and implement efficiency enhancements.
- Partner with statistical and market data teams to improve data quality and standardization.
Project & Quality Management
- Scope project requirements accurately and manage stakeholder expectations.
