Associate Operations Manager

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.

The Associate Manager 2 (AM2) – AR Follow-Up is responsible for managing the day-to-day operations of the Accounts Receivable (AR) Follow-Up function within the Revenue Cycle Management (RCM) process. This role ensures timely resolution of outstanding claims, drives team performance, maintains client service levels, and identifies process improvement opportunities to maximize collections and reduce AR ageing. The incumbent will lead a team of AR professionals, ensure compliance with organizational standards, and support operational excellence through data-driven decision-making.

Key Responsibilities

• Operational Management