Associate, SW Eng

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

As an Associate, Software Support, you will support business-critical Wealth Management applications and platforms across modern cloud, data, integration, security, and observability technologies. You are detail-oriented, service-focused, and comfortable working in a fast-paced production support environment where incident response, problem management, operational stability, and continuous improvement are key priorities. You bring hands-on experience in application support, production operations, or site reliability support for enterprise-grade platforms. You can troubleshoot issues across application, database, API, cloud, container, messaging, certificate, and infrastructure layers. You understand Incident, Change, and Problem Management processes and can contribute to RCA, postmortem, and risk-reduction activities. You are comfortable collaborating with development teams, business stakeholders, infrastructure teams, cyber/security teams, and vendor/enterprise support groups. BFSI, Wealth Management, or financial-services technology experience is preferred.