Automation and Artificial Intelligence (AI) Delivery Lead

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Team Overview As an Automation and Artificial Intelligence (AI) Delivery Lead within Global Operations, you will lead one of the delivery pods responsible for executing a portfolio of technology-enabled solutions across transformation programs. This role is accountable for managing a multidisciplinary technical team delivering solutions across intelligent automation, AI/ML, workflow automation, and pro-code application development, with a strong focus on driving measurable business outcomes.

You will be responsible for leading technical delivery resources, applying hands-on solution architecture experience to guide implementation decisions, translating approved solution designs into scalable and sustainable delivery plans, and ensuring solutions are delivered in alignment with enterprise strategy, governance, architecture, and performance expectations. AI/ML remains a significant area of focus and direction of travel, but the role spans a broader set of solution types needed to modernize operational workflows.

You will collaborate closely with the Design team, Capability Development team, Global Operations, Global Technology, Data Science & Analytics, and other solution partners to move prioritized opportunities from design into execution and deliver integrated, scalable solutions that create measurable business value.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview And Core Responsibilities Solution Delivery Leadership