Billing Supervisor

Billing Supervisor

We are seeking a Billing Supervisor to join our team in India. This position serves as the central subject-matter expert for billing in India legal entities, providing guidance on India-specific practices, regulatory and audit requirements, and tax-related questions across multiple service lines. Also, the position serves as Career Advisor to billers supporting service lines in regions outside India, offering coaching, professional development, and ongoing career guidance. The role works out of our Mumbai office and would need 12noon – 9pm IST shift.

The day-to-day responsibilities include but are not limited to

• Serve as the primary point of contact and subject-matter expert for India billing across multiple service lines, providing day-to-day guidance to billing team members in India.

• Advise on India-specific billing practices, audit requirements, and tax questions; resolve issues when possible and coordinate with Tax, Accounting, service-line, or operational stakeholders when specialized guidance is needed.

• Develop and maintain working knowledge of the billing processes and requirements for service lines supported by India billers, without assuming ownership of those service lines.

• Promote consistent billing practices by clarifying procedures, sharing knowledge, identifying process improvements, and facilitating appropriate escalation.