Axis Bank
Banking & Financial Services
Branch:Branch Relationship Officer - Premium Service
- Location New Delhi
- Experience 2-4 yrs
- Job type Full-time
- Posted 9 Oct 2026 (first seen)
- Qualification Master's
You will be taken to Axis Bank’s own careers page to apply. Job ID 1008723108102026204206.
Job description
About Branch Banking
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services
About the Role
- As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits.
- They will be required to use their communication skills to add new customers and Cross Sell of Bank products.
- As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer.
- BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure.
- BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers.