Branch Operations and Service Manager Branch Banking
- Location Akshay Colony, Dharwad, Karnataka, India (2966), Akshaya Nagar Bengaluru, Bengaluru, India (4232), Bellandur Bengaluru, India (4142), Btm Layout 2Nd Stage Bengaluru, India (2729), Chandra Layout Bengaluru, India (2721), Coles Road, Bengaluru Urban, India (2960), Gokulam, Mysuru, India (2965), Jayanagar Bengaluru, India (2691), Kanakapura, India (2958), M G Road, Dakshina Kannada, India (2964), Marathahalli Bengaluru, India (2619), Rajapalya Hoodi Bengaluru, India (2710), Residency Road Bengaluru, India (2462), Whitefield, India (2957), K K Road Kottayam, Kottayam, Kerala, India (4194)
- Experience ~5-10 yrs
- Job type Full-time
- Posted 9 Oct 2026
You will be taken to the employer’s own careers page to apply.
Job details
- Job ID
- Job13450
Job description
Group Company: AU Small Finance Bank Limited
Designation: Branch Operations and Service Manager Branch Banking
Office Location
Position description: Manage overall branch operations and ensure timely, high-quality service delivery.
Primary Responsibilities
- 1. Assist Branch Head in achieving branch targets and driving sales campaigns.
2. Monitor unusual transactions daily and ensure timely resolution. 3.Identify and plug income leakages; manage branch costs efficiently. 4. Oversee all branch operations including cash, ATM (onsite/offsite), key movement, lockers, and stationery. 5. Supervise client and internal accounts, including deposits, closures, suspense, payables/receivables, DDs, and POs. 6. Monitor critical accounts; coordinate with processing centers and clearing units for smooth operations. 7. Act as custodian for vouchers, reports, registers, and ensure proper records management. 8. Maintain branch premises, manage vendor payments, AMC contracts, and ensure timely renewals. 9. Ensure compliance with operational standards in areas like Clearing, CMS, and DP operations. 10. Review operational reports and drive process improvements regularly.