AU Small Finance Bank
Banking & Financial Services
Branch Relationship Manager Branch Banking
- Location Adajan Surat, Surat, Gujarat, India (2529)
- Experience ~5-10 yrs
- Job type Full-time
- Posted 6 Oct 2026
You will be taken to the employer’s own careers page to apply.
Job details
- Job ID
- Job49863
Job description
Group Company: AU Small Finance Bank Limited
Designation: Branch Relationship Manager Branch Banking
Office Location
Position description: Responsible for managing customer relationships at the branch level, ensuring high service standards, cross-selling banking products, and supporting branch operations.
Primary Responsibilities
- Handle walk-in customers and resolve queries
Cross-sell banking products (CASA, loans, insurance) Ensure customer satisfaction and retention Support branch operations and compliance Assist in account opening and documentation
Additional Responsibilities
- Participate in local marketing activities
Generate leads for new accounts and services Maintain MIS and reports
Reporting Team
- Reporting Designation:
- Reporting Department:
Educational qualifications preferred
- Category:
- Field specialization:
- Degree:
- Academic score: Minimum 50%
- Institution tier: Tier 2 / Tier 3
Required Certification/s: NA
Required Training/s: Customer Service, Core Banking Systems
Required work experience
- Industry: Banking, Financial Services
- Role: Customer Service, Sales, Teller