You will be taken to Synergy Marine Group’s own careers page to apply. Job ID Job_1010.
Job description
Role - Business Analyst - Maritime AI Location - Chennai, Tamil Nadu (Work from Office) Shift - 8:30 AM to 5:30 PM
Key Responsibilities
Work as a member of
the product team across the feature lifecycle - from understanding a user problem through requirement definition, development clarification, testing, and rollout.
Participate in
discussions with shore-based users, Technical Superintendents, Fleet Managers, and other stakeholders to understand operational problems, user needs, and improvement opportunities.
Capture
requirements and help convert them into clear process flows, functional requirements, business rules, data fields, user stories, and acceptance criteria, with guidance from senior product team members.
Use practical
sea-going experience to assess whether proposed workflows, screens, forms, notifications, and data capture are realistic and convenient for vessel users.
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Work closely with
product managers, designers, developers, data teams, and QA teams to clarify requirements during development and ensure the intended business outcome is understood.
Prepare and execute
User Acceptance Testing (UAT) scenarios, document test results and defects, and support follow-up through resolution and closure.
Support backlog
refinement, sprint discussions, and prioritisation by providing maritime context and explaining the likely impact of proposed changes on vessel and shore users.
Review completed
features against agreed requirements and provide structured feedback on usability, workflow, and functional gaps before release.
For AI-enabled
features, test product behaviour and outputs from a maritime user perspective and flag responses that are inaccurate, unclear, impractical, or not useful for the intended workflow.
Support product
demonstrations, pilot programmes, user feedback sessions, release communication, and adoption of new functionality.
Analyse user
feedback, recurring product issues, and operational pain points to suggest product enhancements, automation opportunities, and better digital workflows.
Maintain clear
product documentation, requirement notes, decisions, test evidence, and follow-up actions using the tools and processes adopted by the product team.
Required Qualifications & Experience
Bachelor's degree
in Marine Engineering or an equivalent recognized Marine Engineering qualification.
Sea-going
experience as a Junior Engineer, Fourth Engineer on merchant vessels.
Practical
understanding of day-to-day shipboard engineering operations, including planned maintenance, machinery operation and maintenance, defects, spares, safety practices, and technical reporting.
Familiarity with
the way vessel teams use PMS, checklists, forms, reports, requisitions, and other ship-management systems during routine operations.
Strong interest in
moving into a shore-based product, maritime technology, digital transformation, or AI-focused role.
Good written and
verbal communication skills and the ability to listen to users, ask relevant questions, and document requirements in a clear and structured manner.
Analytical mindset,
attention to detail, and the ability to understand a problem before proposing a solution.
Comfortable working
with computers and digital applications, with willingness to learn product tools and methods such as Jira, user stories, acceptance criteria, and UAT.
Preferred / Nice-to-Have
Experience using a
vessel PMS, ship-management platform, or digital reporting system.
Exposure to
software testing, UAT, process improvement, digitalisation projects, or shore-based technical work.
Working knowledge
of Microsoft Excel and standard office productivity tools.
Interest in
Artificial Intelligence, automation, data, and emerging maritime technology.
Ability to work
comfortably with both maritime professionals and technology teams.
Key Competencies
Practical marine
engineering knowledge
User and
problem-focused thinking
Structured
requirement analysis and documentation
Analytical thinking
and attention to detail
Clear communication
and stakeholder interaction
Collaboration with
product, engineering, data, and QA teams
Willingness to
learn product-development methods and tools
Interest in
maritime digital transformation and AI
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