Business Analytics Analyst

Citi is looking for an energetic, motivated professional to join its Fraud Analytics team as a Business Analyst. As part of the Global Fraud Analytics team, this role manages and executes the fraud analytics and strategies supporting Citi’s North American Retail Bank business. This includes leveraging data to identify fraud trends, designing and implementing strategies to prevent and mitigate fraud attacks across the fraud lifecycle, including application and synthetic ID fraud, account takeover and sophisticated new attack schemes. This role partners closely with Senior stakeholders, Fraud Policy, Fraud Operations, and technology teams in order to determine potential and existing fraud impacts and implement the strategic interventions. Primary responsibilities include:

• Leverage analytics to identify enhancement opportunities and more granular insights that can be acted upon, while ensuring adherence to Fraud Policy.
• Ownership and management of fraud rules, scores, and detection strategies
• Analysis of customer data and transactional data to identify emerging fraud trends, develop, and improve fraud strategies.
• Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis and implement mitigation strategies.
• Generate and manage regular and ad-hoc reporting to enable effective monitoring and identification of emerging trends.
• Continually assess manual and automated processes to identify potential process gaps and opportunities.