Business Manager LAP

Group Company: AU Small Finance Bank Limited

Designation: Business Manager LAP

Office Location

Position description: The Business Manager is responsible for driving business growth and managing relationships within the assigned area, while also servicing existing clients

Primary Responsibilities

• 1. Ensure 100% achievement of assigned business targets (volume and value).

2. Identify new business prospects and areas through market initiatives such as leafleting, canopy activities, and direct sourcing. 3. Coordinate with prospective and existing customers to generate new business opportunities and ensure client engagement. 4. Build and maintain strong customer relationships to drive repeat business and enhance brand presence in the market. 5. Manage the sourcing process from lead generation to disbursement, ensuring completeness of documentation and formalities. 6. Collaborate with collections and credit teams to manage portfolio quality, follow up on delinquent cases, and control WIRR and fee realization. 7. Perform field verifications of customers’ residence, business premises, and credit-related assets to ensure creditworthiness and mitigate risk. 8. Conduct physical verification of key financial documents such as ITRs, bank statements, property documents, and legal papers. 9. Prepare and recommend basic Credit Appraisal Memos (CAM) and coordinate approvals from credit, legal, technical, operations, and store departments. 10. Assist in the collection and utilization of marketing data to support telecalling and self-sourcing efforts. 11. Ensure timely and accurate preparation and submission of MIS reports related to sourcing, disbursement, audits, and operational pendency. 12. Follow proper procedures for handling and movement of property documents and customer files in coordination with the central operations team.