CIS PROJECT MANAGEMENT-CIS PORTFOLIO MANAGEMENT

Role Summary

We are hiring a Technical Project Manager (Contractual) to lead high‑complexity technology programs with strategic impact. This role focuses on automation and AI‑driven transformation, including RPA (UiPath/Automation Anywhere) and Generative AI initiatives for banking and payments. You will own delivery end‑to‑end—scope, schedule, budget, quality, risk, and stakeholder management—while enabling engineering teams to execute with clarity and velocity. Hands on exp on AI based implementation for Contact Center and Back Office (IVA, Agent Assist, Unified Desktop etc).

Key Responsibilities

Delivery Leadership

• Own program delivery from initiation through transition; establish integrated scope–schedule–cost–quality baseline and control changes through governance.

• Drive execution with stage gates and Agile/Hybrid cadence; manage RAID proactively.

Stakeholder & Client Management

• Serve as primary contact for internal/external stakeholders; run governance ceremonies and publish transparent status reporting.

Technical Enablement

• Translate business outcomes into technical work packages; ensure non‑functional requirements (security, performance, compliance) are embedded.