Cluster Head, Distribution

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you. Requirements :

• Lead, manage, and drive the overall business performance of the assigned distribution cluster to achieve strategic growth and financial targets.
• Oversee branch operations, ensuring high standards of customer service, operational efficiency, and risk management across all locations.
• Develop and execute strategic distribution plans to expand market share, acquire new customers, and deepen existing client relationships.
• Coach, mentor, and build high-performing branch leadership teams, fostering a culture of continuous learning and professional development.
• Ensure strict adherence to regulatory requirements, internal audit standards, and compliance policies within the cluster.
• Collaborate with product partners, marketing, and digital teams to drive cross-selling initiatives and seamless multi-channel customer experiences.