CMS-Senior-Entra IGA-SAP IDM

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Cyber Managed Service – Senior Consultant - SAP IDAM Operations

We are seeking an experienced and knowledgeable Senior Consultant for SAP IDAM (Identity and Access Management) Operations to join our team. The ideal candidate will have a strong background in operations support, with extensive experience in managing and optimizing SAP IDAM solutions. This role will involve leading operational initiatives, providing expert guidance, and ensuring the security and efficiency of our identity and access management processes within the SAP environment

Key Requirements / Responsibilities:

• Provide expert L2 and L3 support for SAP IDAM-related issues, including troubleshooting complex user access problems, role management challenges, and system outages.

• Lead the management of user identities and access rights within the SAP IDAM platform, ensuring accurate and timely provisioning and deprovisioning of access.

• Oversee the monitoring of SAP IDAM system performance and logs, proactively identifying and addressing potential issues before they impact users and implementing performance optimization strategies.