Collections Specialist

We are looking for a Collections Specialist to join our Collections team in Chennai. This is an amazing opportunity to work on multiple products with the business. We have a great skill set in Collections and we would love to speak with you if you have skills in Accounts receivables, Credit control, Collections.

About You – experience, education, skills, and accomplishments

• Minimum 2 years of relevant work experience with good knowledge of Accounts receivables, collections, Reconciliation of customer’s accounts (debits, credits etc.)

• Bachelors degree in Finance (B.COM, BBA, MBA preferred)

• E Billing portals, Oracle NETSUITE knowledge would be an added advantage.

• Works with billing/sales team/various stakeholders to resolve client's disputes and concerns.

It would be great if you also had.

• Strong Negotiation and problem-solving abilities.

• Ability to work independently, prioritize tasks and meet deadlines.

What will you be doing in this role?

• Works with a minimum of direction on collection of overdue debt utilizing telephone calls, e-mails, and mail.

• Provide appropriate support/copy documentation, as requested by clients, or required to support claim for payment.

• Research client queries and provide appropriate responses in a timely manner.

• Account reconciliation to align with client accounts - some research into payments will be required.