Command Center Operations Engineer, AVP
- Location Bangalore, India
- Experience ~2-6 yrs
- Job type Full-time
- Posted 15 Oct 2026
You will be taken to State Street’s own careers page to apply. Job ID R-792863.
Job description
Command Center Operations Engineer, AVP
Role Summary & Role Description
Who we are looking for
AVP – IT Command Centre | Driving Major Incident Resolution, Operational Resilience & Enterprise Stability The IT Command Centre AVP provides strategic leadership to ensure enterprise-wide production stability and service continuity. This role is accountable for managing major IT incidents, driving rapid resolution to minimize business impact, and overseeing critical incident response processes across complex environments. The AVP orchestrates 24/7 technical bridge operations, enforces governance for high-impact events and weekend changes, and conducts proactive health checks to maintain operational readiness. By establishing IT Service Management (ITSM) best practices, leveraging advanced ITSM tools, and leading cross-functional teams during high-pressure situations, the AVP strengthens operational resilience, safeguards service integrity, and ensures timely remediation of issues. Weekend shift availability is essential as part of scheduled coverage. What you will be responsible for Major Incident Management
