Kroll
Credit and Collections Specialist
- Location Mumbai, India
- Experience 6+ yrs
- Job type Full-time
- Posted 12 Oct 2026
You will be taken to Kroll’s own careers page to apply. Job ID 21015229.
Job description
Credit and Collections Specialist
We are seeking a highly skilled and motivated Credit and Collections Specialist to join our team. The ideal candidate will have extensive experience managing stakeholder communication, invoicing, collection strategy and detail-oriented approach. This is a hybrid role from Mumbai Powai location and work hours are 2pm – 11pm IST.
Responsibilities
- Monitor customer accounts, identify overdue balances, and proactively drive collection activity.
- Maintain accurate records and report on account status, activity, and aging trends.
- Meet established collection, cash flow, deadline, and performance targets.
- Meet monthly with Managing Directors to review DSO, provisions, aging trends, collection performance, and material account risks.
- Prepare concise portfolio updates, recommend actions for overdue or at-risk accounts, and document owners, commitments, and follow-up dates.
- Manage client communications and difficult conversations with firmness, professionalism, and respect.
- Resolve payment issues and disputes while maintaining productive customer relationships.
