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Job description
Project Role : Custom Software Engineering Lead Project Role Description : Own the technical direction and architecture of custom software solutions, leading teams through design and delivery. Set development standards and ensure code quality, scalability, and performance aligned to business objectives. Must have skills : ServiceNow IT Operations Management (ITOM), ServiceNow IT Service Management (ITSM) Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education
Summary: As a Custom Software Engineering Lead, a typical day involves overseeing the technical vision and architectural framework of bespoke software projects. This role requires guiding teams through the entire lifecycle of software design and implementation, ensuring that development practices meet established standards. The position demands continuous collaboration with various stakeholders to align software solutions with organizational goals, while maintaining a focus on scalability, performance, and quality throughout the delivery process. The lead also fosters an environment of innovation and technical excellence within the team, driving forward the successful realization of complex software initiatives.
Roles & Responsibilities:
Expected to be a SME with deep knowledge and experience.
Should have Influencing and Advisory skills.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Expected to provide solutions to problems that apply across multiple teams.
Drive continuous improvement in development processes and methodologies to enhance team productivity and software quality.
Mentor and support team members to develop their technical skills and professional growth.
Professional & Technical Skills:
Must To Have Skills: Proficiency in ServiceNow IT Operations Management (ITOM), ServiceNow IT Service Management (ITSM).
Strong expertise in designing and implementing scalable software architectures within ServiceNow platforms.
In-depth understanding of IT operations workflows and automation capabilities.
Experience in integrating ServiceNow solutions with other enterprise systems and tools.
Ability to analyze complex technical challenges and develop effective, sustainable solutions.
Excellent communication skills to articulate technical concepts to diverse audiences.
Additional Information:
The candidate should have minimum 15 years of experience in ServiceNow IT Operations Management (ITOM).
This position is based at our Kolkata office.
A 15 years full time education is required.
15 years full time education
About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
