Customer Experience Manager - EL

Job Description

Client Meetings:

• Meet with prospective clients (In office) to discuss and understand their financial needs.
• Effectively communicate the details and intricacies of our loan and product offerings.

2. Documentation and System Entry:

• Collect all necessary information and documentation from clients.
• Ensure accurate and timely entry of client details into the system.

3. Query Handling:

• Address queries from both customers and the Credit team.
• Oversee the entire process from file login to disbursement, ensuring a smooth and efficient

workflow. 4. Business Development:

• Collaborate with Relationship Channels to create avenues for business inflow.
• Participate in various campaigns and marketing activities to enhance brand visibility

Key Responsibilities

Client Meetings Documentation and system Entry Query Handling Business Development Achieve Business Targets

Qualifications: Graduate