Customer Support Specialist

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere. More about our mission and what we offer.

As a Customer Support Specialist at Wise you are the first point of contact for our Customers. You are a skilled problem solver and customer advocate. You handle complex issues with ownership and empathy across phone, chat, and email - delivering outstanding customer experiences while adapting to change, navigating ambiguity, and upholding Wise’s mission of money without borders.

6.7 LPA + RSU (Restricted Stock Units)

Location: Hyderabad - Work from Office

Shift: Night Shift

Key responsibilities

• Provide high-quality support via phone, chat, and email with a focus on end-to-end case resolution.