Delivery Lead

Project Role : Delivery Lead Project Role Description : Lead end-to-end delivery, or a defined component of a contract to meet operational, contractual, and financial commitments. Ensure service quality and efficiency. Manage delivery outcomes and identify opportunities for follow-on work through up-selling or cross-selling. Must have skills : HR Technology Strategy Good to have skills : Oracle HCM Cloud Core HR, SAP SuccessFactors Employee Central, Workday Core HCM Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As a Delivery Lead, a typical day involves lead delivery and implementation of Talent & HR solutions and managed services programs across Talent Acquisition, Learning, and Core HR processes. The role requires strong experience managing large-scale HR transformation initiatives, HR technology implementations, operational delivery, and stakeholder engagement while driving productivity, innovation, and business outcomes. The individual will operate at the intersection of HR operations, technology, and transformation, helping clients modernize HR service delivery through process excellence, automation, AI, and leading HR platforms.

Roles & Responsibilities: Delivery Leadership Lead end-to-end delivery of HR transformation and implementation programs across Talent Acquisition, Learning, Employee Services, Workforce Administration, and related HR domains. Manage program scope, timelines, budgets, risks, dependencies, and stakeholder expectations. Ensure achievement of delivery commitments, SLAs, quality targets, and business outcomes. Establish governance structures and provide regular status reporting to client and leadership teams. HR Process & Functional Expertise Provide deep functional expertise in one or more areas: Talent Acquisition (Recruiting, Candidate Operations, Onboarding) Learning & Development (Learning Administration, Learning Delivery, Talent Development) Core HR / Hire-to-Retire Processes Drive process standardization, optimization, and continuous improvement initiatives. Design scalable operating models and future-state HR processes. Implementation & Transformation Lead implementation and deployment of HR platforms and solutions. Partner with technology teams to translate business requirements into functional and technical solutions. Support global rollouts, release planning, testing, adoption, and hypercare activities. Drive automation, AI, GenAI, Agentic AI, and digital solution adoption to enhance service delivery and employee experience. Stakeholder & Client Management Build trusted relationships with client HR leaders, HR Operations teams, and technology stakeholders. Conduct workshops, requirements sessions, solution reviews, and steering committee meetings. Communicate business value, implementation progress, risks, and recommendations to senior leadership. People Leadership Lead cross-functional teams of consultants, analysts, and implementation resources. Coach and mentor team members while building functional and delivery capabilities. Drive a culture of accountability, innovation, collaboration, and delivery excellence.