Deputy Manager - Accounts Payable- Mumbai (Vikhroli)- Night Shifts- 10-15 years

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Should have managed team in previous organisationAttention to detailShould be capable of multi-taskingShould possess Organizational skillsStrong written and oral commuication skillsHandling stakeholder queries/complaints confidentlyMonitor P2P KPI’s on monthly basis and drive improvement action plansBe active on the customer service front and be quick and accurate with communicationImprove Invoice Management and query management process by reviewing process and providing feedbackMonitor real time workflow to plan work schedule as per the SLA requirement and the volumes forecastedPeriodic review of Process maps and Process manuals & get it signed off by Global Process Owner.Manage AP Audit queries raised by Internal and external auditors on timely basisMaintain knowledge of developments which may affect the department’s operationsProvide subject matter expertise to associates on the floor for process related queriesMeasure and review performance and productivity of the team and provide one to one feedback to ensure high quality and accuracyManage team absenteeism, attrition, attendance, breaks and conduct.Participate in the recruitment of new team members as and when required.Conduct process training, multiskilled training and refresher training for the team members