You will be taken to Zydus Lifesciences’s own careers page to apply. Job ID JOB11190.
Job description
Job Description: Senior Microsoft 365 & Cloud Administrator
Role: Senior Microsoft 365 (Office 365) & Cloud Administrator
Team: IT Infrastructure / Cloud Operations
Experience: 8–12 years total, with at least 5 years administering Microsoft 365 at enterprise scale and at least 3 years administering Azure (AWS exposure a plus)
Employment Type: Full-time
Role Summary
We are looking for a Senior Microsoft 365 & Cloud Administrator to manage, secure, and optimize our Microsoft 365 collaboration platform and cloud infrastructure. You will be responsible for the day-to-day administration, security, compliance, and continuous improvement of Exchange Online, SharePoint, Teams, OneDrive, Entra ID, Intune, Purview, and Defender, along with Azure cloud resources supporting enterprise and business applications.
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The role combines hands-on administration with senior ownership: designing policies, leading migrations and rollouts, handling escalations, automating operations, and ensuring the environment meets security, data protection, and regulatory requirements expected in a pharma organization.
Key Responsibilities
1. Microsoft 365 Administration
Administer
and maintain the Microsoft 365 tenant, including tenant settings, service health, message center changes, and licensing.
Exchange
Online: mailbox and shared mailbox management, distribution and M365 groups, mail flow and transport rules, connectors, retention, journaling, and hybrid Exchange where applicable.
SharePoint
Online and OneDrive: site architecture, permissions, sharing policies, storage management, site lifecycle, and governance.
Microsoft
Teams: Teams governance, policies, meeting and calling settings, Teams Phone/Direct Routing (if applicable), guest and external access, and lifecycle management.
Manage
Microsoft 365 Apps deployment, update channels, and add-ins.
Administer
Power Platform environments (Power Apps, Power Automate, Power BI) including DLP policies and environment governance.
Govern
Microsoft 365 Copilot and AI features: license assignment, data access readiness, oversharing remediation, sensitivity labels, and usage policies.
Plan
and execute tenant migrations, mailbox and file migrations, and tenant-to-tenant consolidations.
2. Identity and Access Management
Administer
Microsoft Entra ID (Azure AD): users, groups, dynamic groups, guest accounts, app registrations, and enterprise applications.
Manage
hybrid identity with Entra Connect / Cloud Sync and on-premises Active Directory.
Configure
and maintain Conditional Access, MFA, passwordless authentication, SSPR, and risk-based policies.
SaaS and enterprise applications through SSO (SAML, OIDC) and SCIM provisioning.
3. Endpoint and Device Management
Manage
devices through Microsoft Intune: enrollment (Autopilot), compliance policies, configuration profiles, application deployment, and patching.
Manage
mobile devices and app protection policies (MAM) for BYOD and corporate devices.
Coordinate
with endpoint and security teams on Windows Update for Business and device hardening baselines.
4. Security and Threat Protection
Administer
Microsoft Defender suite: Defender for Office 365 (anti-phishing, safe links, safe attachments), Defender for Endpoint, Defender for Identity, and Defender for Cloud Apps.
Monitor
and improve Microsoft Secure Score and Identity Secure Score.
Investigate
and respond to security incidents such as phishing, compromised accounts, and suspicious sign-ins, in coordination with the SOC.
Configure
email authentication (SPF, DKIM, DMARC) and protect against spoofing and impersonation.
Integrate
M365 and Azure logs with SIEM platforms (e.g., Microsoft Sentinel, Splunk).
5. Compliance, Data Protection and Governance
Administer
Microsoft Purview: sensitivity labels, DLP policies, retention policies and labels, records management, eDiscovery, audit logs, insider risk, and information barriers where required.
Align
retention and records management with the company's record retention policy and legal hold requirements.
Support
GxP-relevant collaboration use cases (e.g., controlled document storage, audit trails, and access control on regulated SharePoint sites) in alignment with 21 CFR Part 11, EU Annex 11, and ALCOA+ where applicable, working with QA and CSV teams.
Support
data privacy compliance (GDPR, India DPDP Act) and internal or external audits.
Maintain
M365 backup and recovery solutions (e.g., Microsoft 365 Backup, Veeam, AvePoint, Druva).
6. Cloud Administration (Azure and Multi-Cloud)
Administer
Azure subscriptions and resources, including VMs, storage accounts, virtual networks, NSGs, load balancers, App Services, Azure SQL, Key Vault, and backup.
Manage
resource organization through management groups, subscriptions, resource groups, tagging, and Azure Policy.
Implement
and maintain RBAC, managed identities, and secure access to cloud resources.
Monitor
performance, availability, and health using Azure Monitor, Log Analytics, and alerts.
Manage
backup, Azure Site Recovery, and disaster recovery testing for cloud workloads.
Support
hybrid connectivity (VPN, ExpressRoute) and integration with on-premises infrastructure.
Track
and optimize cloud costs through Azure Cost Management, rightsizing, reservations, and cleanup of unused resources.
Support
AWS or other cloud environments where required.
7. Automation and Operations
Automate
administration tasks using PowerShell, Microsoft Graph API, Azure CLI, and Azure Automation / Logic Apps.
Use
infrastructure-as-code (Bicep, ARM, or Terraform) for repeatable cloud deployments where applicable.
Maintain
standard operating procedures, runbooks, configuration documentation, and change records.
Handle
L2/L3 escalations, lead root cause analysis, and drive problem resolution.
Follow
ITIL processes for incident, change, problem, and service request management.
Monitor
Microsoft roadmap and service changes and plan their impact and rollout.
8. Leadership and Collaboration
Mentor
junior administrators and service desk teams; create knowledge articles and training.
Work
with security, network, application, QA, and business teams on projects and requirements.
Manage
Microsoft partners and vendors for support cases, licensing, and projects.
Drive
user adoption and awareness of collaboration tools and security best practices.
Required Skills and Experience
Deep,
hands-on experience administering Microsoft 365: Exchange Online, SharePoint Online, OneDrive, Teams, and the M365 admin center.
Strong
expertise in Entra ID, Conditional Access, MFA, PIM, and hybrid identity with Active Directory.
Hands-on
experience with Intune and Autopilot.
Practical
experience with Microsoft Defender and Microsoft Purview.
