Developer Support Engineer (US Shift)

Fast-Frogward Your Career to Years From Now

Be part of a team where your work takes center stage, shaping the future of software development. At JFrog, we solve critical challenges for leaders like Amazon, Google, and Netflix. Every day brings opportunities to innovate and push boundaries in a fast-moving, frogward-thinking culture. If you want your work to matter and thrive on nonstop innovation, JFrog is your place.

Here’s what our employees have to say about working at JFrog:

• "I wanted to work in a company that takes technology forward."

• "Our business is so interesting because it is constantly moving, and we have to adapt new solutions to the challenges that arise from the customers."

• "It’s nice to work for a company with a must-have product, not a nice-to-have."

What you’ll be doing as a Developer Support Engineer

• Troubleshoot and Investigate complex customer CI/CD scenarios and provide innovative solutions for the concerns/requests raised.

• Develop scripts in Bash, Python, and Groovy for debugging and automating

• Set up JFrog applications and 3rd party products in various development environments

• Analyse log files, thread dumps, HTTP traffic, JVM and OS parameters

• Reproduce customer scenarios and fill relevant bugs/features

• Maintaining and improving a knowledge base of known issues and solutions