Director AI & Automation

Job Summary The Director, AI & Automation will provide strategic and operational leadership for Medline's AI & Automation practice in India. This senior leadership role is responsible for developing organizational capability, driving enterprise AI adoption, delivering a portfolio of high-impact solutions, and ensuring best-in-class engineering, governance, and delivery excellence.

The successful candidate will bring a combination of business acumen, technology vision, people leadership, and execution excellence to transform ideas into scalable business outcomes. Working closely with global stakeholders, this leader will help shape the future of AI and automation across the enterprise while building a culture of innovation, accountability, and continuous learning. Job Description Roles & Responsibilities:

• Lead, coach and develop the Pune-based AI & Automation organization, including managers, technical leads, engineers, data scientists, developers, analysts and delivery professionals.
• Create a clear India operating model with defined accountabilities, decision rights, career paths, succession plans and capability-building priorities.
• Partner with business and technology leaders to identify high-value opportunities across commercial, operations, product, support and corporate functions.
• Own predictable delivery from proof of concept through production scale, adoption and run support.

· Guide solution choices across predictive machine learning, generative AI, agentic systems, computer vision, optimization, RPA, intelligent document processing, low-code platforms and ticketing automation. · Strengthening AI engineering practices for enterprise search, retrieval-augmented generation, agents, model deployment, monitoring, LLMOps/MLOps, APIs and cloud-native integration. · Advance automation practices that combine process redesign with the right mix of workflow, RPA, low-code and AI technologies. · Institute consistent product, program and engineering practices across requirements, architecture, development, testing, release, documentation, support and continuous improvement.