eCOA Library Operations Data Lead

eCOA Library Operations Data Lead

Job Overview The eCOA Library Operations Data Lead is responsible for overseeing the day-to-day operations, maintenance, quality, and expansion of IQVIA's eCOA Library. This role ensures that assessments, translations, screenshots, metadata, and supporting documentation are effectively managed and maintained to support reuse across studies, sponsors, and IQVIA platforms. Working closely with Licensing, Translation Services, Product, Technology, COAA, and Client-facing teams, the individual plays a key role in driving operational excellence, content quality, library scalability, and process standardization while supporting IQVIA's strategic eCOA initiatives.

Essential Functions

eCOA Library Operations

• Perform day-to-day eCOA Library operational activities.
• Manage the onboarding, maintenance, and lifecycle management of assessments, translations, screenshots, and associated assets.
• Maintain operational trackers, dashboards, and reporting tools to ensure visibility on library activities and priorities.
• Monitor workload, deliverables, and key operational milestones.

Quality Management & Compliance

• Ensure content quality, consistency, completeness, and readiness across Library assets.
• Oversee quality control activities related to assessments, translations, electronic screenshots, certificates, and supporting documentation.