Ericsson
Global Technology & Product Companies
Engineer IN
- Location Noida, Uttar Pradesh, India
- Experience 2-5 yrs
- Job type Full-time
- Posted 13 Oct 2026
You will be taken to Ericsson’s own careers page to apply. Job ID 792583.
Job description
Join our Team
About this opportunity: Ericsson is looking for a diligent and competent Domain Support Specialist. to strengthen our Service Delivery team. In this role, you will ensure seamless Operations & Maintenance (O&M), manage incidents and emergencies, and provide advanced technical troubleshooting.
What you will do
- Deliver O&M support, ensuring availability and performance of core and cloud systems.
- Lead incident and emergency handling, providing timely resolution and RCA for critical events.
- Support project execution including new node acceptance tests and technology rollouts.
- Drive automation and AI initiatives for predictive maintenance, proactive fault detection, and operational efficiency.
- Monitor and review TT, CR, and AT performance, ensuring adherence to MSTOP guidelines.
- Ensure MIR release and user access controls in line with Ericsson standards.
- Interface with regional and global support teams for escalated issues and knowledge sharing.
The skills you bring
- 2–5 years in Telecom O&M, Service Delivery, or Customer Support.
- Hands-on experience with Ericsson Charging System preferred.
