Engineering Executive

Grand Mercure Bengaluru Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major Techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests. Features an all-day dining restaurant, cafe & alfresco, a fitness

centre, spa, swimming pool, an entertainment zone, library

lounge, art gallery and business centre

Prime Function

• Responsible for assisting the Chief Engineer in the overall day to day operations.
• Conform and adhere to the policies & procedures and rules & regulations laid down by the Hotel in order to achieve the highest levels of uniformity and guest service.
• To supervise the upkeep and maintenance of all the equipment of the company.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

Key Responsibilities: People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.