Enterprise Services GenAI Deployment Senior Manager

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do Enterprise Services (ES) was established in 2022 to provide efficient, resilient, and scalable services to support the evolving needs and complexities of a more digital BCG. ES brings together business-critical operations - such as Enterprise Procurement & Payables, Global Finance & Operations Services, and Executive Support Services - alongside specialist expertise including Real Estate, Travel, and Meetings & Events. United by a common service mindset, ES enables every BCGer to focus on the work that matters most by giving time and energy back through streamlined, reliable service delivery. In doing so, ES creates cost advantage and strengthens BCG’s market differentiation, while reducing risk through consistent controls and business continuity. Through scalable platforms and globally integrated ways of working across our strategic core global hubs, Enterprise Services enhances agility and helps unlock the potential of those who advance the world. As an Enterprise Services GenAI Deployment Senior Manager, you will work at the intersection of business operations, technology, and AI transformation. Reporting to the Enterprise Services GenAI Deployment Director, you will partner closely with ES service lines to identify, design, deploy, and scale GenAI-enabled solutions that improve efficiency, strengthen controls, and enhance employee and business outcomes. This is a highly hands-on role. You will embed within service lines, understand operational challenges firsthand, identify high-value use cases, and help translate business needs into practical AI-enabled workflows and solutions. You will work directly with product, engineering, data, and business stakeholders to accelerate adoption and ensure solutions deliver measurable value. Success in this role requires the ability to build strong business process understanding and the ability to apply GenAI technologies pragmatically to real-world business problems. You will help functions move from experimentation to sustained adoption while contributing to the development of repeatable deployment methodologies and best practices across Enterprise Services. Key responsibilities include: