Executive - Supply Chain (SD Power user)

Job Title: Executive – Supply Chain (SAP SD Power user) Location: Remote

Role Purpose

• Support and improve SAP SD processes by ensuring smooth system operations, accurate data, and good coordination with business teams. Resolve issues, improve efficiency, and support sales, order management, delivery, and billing to ensure timely execution and compliance.

Principal Accountabilities

• Provide daily SAP SD operational support for sales orders, deliveries, billing, and STO processes.

• Resolve issues in sales orders (pricing, tax, plant, material master, credit blocks, incomplete orders).

• Support order fulfilment by resolving delivery (OBD) issues and ensuring material availability.

• Handle invoice-related issues (pricing, tax, HSN, FI/CO errors, e-invoice, e-way bill)

• Manage credit/debit note issues and support RGRN processes.

• Support DC and STO operations including order creation, invoicing, and issue resolution.

• Maintain and correct master data (customer, pricing, materials, HSN, tax conditions)

• Ensure GST compliance through correct tax setup, updates, and validation.

• Support scrap sales and asset transfer processes including pricing, tax, and invoicing.

• Monitor and resolve system errors (VFX3, billing blocks, delivery blocks, COGI where applicable).