Facility Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: We are looking for a Facilities Manager to take full ownership of the operational delivery at one of our client's flagship office locations. Reporting to the Account Director, you will lead and support the on-site team across all integrated technical and soft services, ensuring the highest standard of workplace experience for clients, colleagues, and visitors at every touchpoint. This is a hands-on leadership role where no two days are the same — you'll be the go-to person for service delivery, client escalations, financial management, and continuous improvement, all within a modern, high-spec working environment that thrives on community, enthusiasm, and engagement.

What your day-to-day will look like

• Lead, coach, and mentor the on-site JLL team across all service lines, driving engagement, service excellence, and client-aligned delivery

• Act as the primary point of contact for local teams and clients, ensuring all service requests are handled within agreed timelines, KPIs, and SLAs