Field Service Engineer 1

In This Role, Your Responsibilities Will Be:

• Overall responsibility for on-site service job execution and complete the jobs to achieve highest customer satisfaction level.
• Ensure executing services in accordance with Emerson safety & Standard procedures and operations are carried out within time schedule.
• Prepare detailed site visit report / MOM and arrange sign off from customer after completion of each job.
• Promptly respond to customers’ queries and complaints, escalating when necessary and ensuring that corrective action is taken by own organization and by customer organization.
• Ensure Emerson Quality Management System and Procedures / Work Instructions are followed, and standards are maintained.
• Provide technical assistance and support to Project / Engineering department, on demand basis.
• Keep up-to-date knowledge on new services and products offered by Emerson Measurement solutions. Maintain technical awareness of new technology and share the knowledge with the service team members.
• Provide installation, commissioning, AMC, and ARC service support and Maintain AMC/ARC calendar up to date.
• LTSA, Shutdown and Audit management.
• Keep service visit data / reports / back-up up to date on Service for various service calls.
• Experience and knowledge on filed products commissioning.
• Good knowledge in products of Level, Flow , Wireless, Corrosion technologies.
• Work Experience on Products like PT/DPT/TT, Radar level, Coriolis, Magnetic & Vortex flow meters, Flow computers, Associated skid components like pumps , Digital valves