Fraud Risk Manager

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description The Fraud Risk Manager is responsible for leading a team of fraud professionals focused on protecting customers and the bank from fraud-related losses while delivering a high-quality customer experience. This role oversees daily operations, monitors performance metrics, ensures regulatory compliance, and drives effective fraud detection, investigation, and resolution activities. The manager partners with business leaders, risk partners, and cross-functional teams to identify emerging fraud trends, mitigate risks, and implement process improvements. They provide coaching, development, and performance management to employees while fostering a culture of accountability, collaboration, and continuous improvement. The role is accountable for maintaining operational controls, managing escalations, supporting audits, and ensuring adherence to policies and procedures. Success in this position requires strong leadership, analytical thinking, risk management expertise, and the ability to influence positive business outcomes in a dynamic fraud environment.

Skills

Must to have : People Leadership & Team Building Fraud Detection, Investigation & Risk Management Customer Authentication, Verification & Fraud Prevention Know Your Customer (KYC) Compliance & Due Diligence Operational Performance Monitoring & Metrics Management Critical Thinking, Problem Resolution & Decision-Making Accountability, Ownership & Results-Oriented Leadership Written, Verbal & Interpersonal Communication Stakeholder Relationship Management & Cross-Functional Collaboration Conflict Resolution, Escalation Management & Influencing